Privacy Policy - Laboratório Juliana André

The company Juliana André, Laboratório de Prótese Dentária, Unipessoal Lda, headquartered at Rua Padre António Vieira, N.º 226, R/C 4440-151 Campo Vlg, registered with the tax identification number 516044800, which corresponds to the person number collective, but hereinafter referred to only as Laboratório Juliana André, is the entity responsible for the operation of the website, that is, of this online store, including its maintenance and placement of content, being concerned with the protection of the personal data of its customers and users.

The privacy of website users is a special concern for Laboratório Juliana André. In this sense, we have approved a Privacy Policy which defines the general principles applicable to the collection and processing of personal data, which we will strictly comply with.

Laboratório Juliana André asks all customers and users of its online store to carefully read the Privacy Policy and, if any question arises related to the exercise of their rights in this matter, they should contact us at the following email address:

This Privacy Policy applies to the processing of personal data provided by the user within the scope of the use of the Laboratório Juliana André website, when making contacts for the purchase of products and identifies the categories of personal information collected, the use that is made of that information, as well as how it is shared and protected. In this way, we make known the terms and conditions under which the processing of personal data is processed, so that, when necessary, users can give their consent in a free, conscious, specific and duly informed way.

No personal information will be required to view the platform. However, if you wish to register there, you will be asked for personal data, as shown below.


Laboratório Juliana André will collect, keep and process personal information only if and when you use the Laboratório Juliana André website to view or purchase products or vouchers, or if the user (customer or potential customer) voluntarily provides this information, namely if he subscribes the Laboratório Juliana André newsletter, if you participate in a promotion or contest or if you make personal content available to the Laboratório Juliana André website, placing this content on the Laboratório Juliana André pages on social networks or using the hashtag or other identifier used by Laboratório Juliana André to integrate the social networks with the website.

This information may include identifying elements, such as name, address, telephone number and email address; access and account data, including username and password; information necessary for invoicing, such as tax number, payment and credit or debit card; image and other personal information that may appear in the content that the user provides to the Laboratório Juliana André website, namely photos, videos, comments, as well as the name of the social network account from which this information was made available.

In the forms on the Laboratório Juliana André website, all information that is considered mandatory to enable access to some parts of the website, namely for the purpose of receiving marketing about products and services or opening an account, or on which the provision of certain services requested by the user.


When visiting the Laboratório Juliana André website, some information may be collected and stored automatically, for the purposes of system management, security, backup, technical assistance or for purely statistical use, such as: date and time, geographic location, IP address of origin , language option, domain name, browser type and operating system used (when available), referring page URL (when available), requested object and order execution status.


  • Allow the use and introduction of improvements on the Laboratório Juliana André website;
  • Process transactions and related activities;
  • Provide products;
  • Send you marketing communications;
  • Define consumption profiles;
  • Carry out market analysis;
  • Develop, evaluate and improve the online store business;
  • Manage the relationship with customers and service providers; and
  • Comply with applicable legal and regulatory requirements.


Personal data will be processed based on the consent of the data subject, when they are intended to carry out marketing activities and related activities or when this is expressly provided for in this Privacy Policy, in the performance of pre-contractual steps or in the conclusion and execution of a contract, when the management of the pre-contractual or contractual relationship is at stake, in the legitimate interest of developing the activity of the controller, in situations where the development of products and services and the business is aimed, and in the fulfillment of legal obligations.

Consent must be prior, free, informed, specific and unambiguous and provided by means of a written declaration or through the validation of an option, including through electronic means. The customer and/or user may withdraw their consent at any time, via email or written communication, without compromising the lawfulness of the processing carried out in the consent previously given.


Laboratório Juliana André will not transfer or disclose the personal data that it collects and processes, with the exception of the situations provided for in this Privacy Policy.

Personal data will be communicated to Laboratório Juliana André, for the purposes described above, strictly necessary to carry out operations related to the use of the Site and to process and execute transactions and related activities, which are subject to confidentiality duties.

Laboratório Juliana André will share personal data with entities that provide services, namely for accounting purposes, for payment processing, for dispatch and delivery of products or for technical assistance. These entities are subject to confidentiality obligations and are not authorized to use or disclose personal data, except to the extent necessary to perform the services provided on our behalf or to comply with legal requirements.

Laboratório Juliana André will only communicate personal data to business partners, for the purposes identified above, if the customer and/or user has given their prior, free, informed, specific and unequivocal consent for that purpose.

Laboratório Juliana André reserves the right to transfer the personal data it obtains in the event of sale or transmission, in whole or in part, of the business or assets, including in the event of restructuring or dissolution, but only after appropriate measures have been taken. to ensure the security and confidentiality of personal data.


The user and/or client may, at any time, ask the Juliana André Laboratory for the following:

  • Access to information that the Juliana André Laboratory maintains about you;
  • The rectification of the information if it is inaccurate or incomplete;
  • Deleting or limiting the processing of your personal data;
  • If the processing depends on your consent or agreement and this is carried out by automated means, you have the right to send the personal data previously provided, in a structured, commonly used and computer-readable format.

Right of access: the holder of personal data has the right to obtain from Laboratório Juliana André confirmation that the data concerning him or her are being processed or not and, if applicable, to access their personal data and access the information provided for by law.

Right of rectification: the holder of personal data has the right to obtain from the Juliana André Laboratory, shortly, within a period not exceeding 10 working days, the rectification of inaccurate or incomplete data concerning him.

Right to data erasure: the holder of the personal data has the right to obtain from the Juliana André Laboratory the erasure of his data, which must happen within a period not exceeding 10 days, and the latter has the obligation to erase the personal data, without unjustified delay, when, in particular, one of the following reasons applies:

  • Personal data are no longer necessary for the purpose for which they were collected or processed;
  • The holder has withdrawn his consent for the processing of data (in cases where the treatment is based on consent) and there is no other basis for said treatment;
  • The holder opposes the treatment and there are no prevailing legitimate interests that justify the treatment.

Laboratório Juliana André may not be able to respond to a request when it is necessary for your personal information to comply with a legal obligation or in connection with legal proceedings or to exercise the right to freedom of expression and information.

Right to limitation of treatment: the data subject has the right to obtain from Laboratório Juliana André the limitation of treatment, if, in particular, one of the following situations applies:

  • Contesting the accuracy of the personal data, during a period that allows the Juliana André Laboratory to verify its accuracy;
  • The processing of data is lawful and the data subject opposes the erasure of personal data and requests, in return, the limitation of its use;
  • Laboratório Juliana André no longer needs personal data for processing purposes, but this data is required by the holder for the purposes of declaring, exercising or defending a right in a judicial process;
  • If you have objected to the processing, until it is verified that the legitimate reasons of the controller prevail over those of the data subject.

When the user exercises this right, Laboratório Juliana André will only be able to store their personal information. Your data cannot be processed unless you give your consent or the processing is necessary in connection with a legal action or to protect the rights of another natural or legal person or for reasons of important public interest. If this situation is justified, we will inform you before the treatment limitation is removed.

Right to data portability: if the treatment depends on the consent of the data subject or is necessary for the fulfillment of a contract and this treatment has been carried out by automated means, the data subject has the right to receive the personal data that he is told. respect and that you have provided to the Juliana André Laboratory in a structured, commonly used and machine-readable format.

Right of opposition: the user has the right to object at any time to the processing of their personal data in cases where the data processing is carried out for the purpose of the legitimate interests pursued by Laboratório Juliana André and whenever the data processing is carried out. for direct marketing or profiling purposes. You can also, at any time, object to the processing of your personal data.

The user may also request that Laboratório Juliana André stop sending him marketing communications, either by email or otherwise. For that you can (i) select the corresponding options contained in the existing forms to collect personal data, (ii) click on the link to unsubscribe from marketing emails or (iii) request, via email or in writing, that your information is not processed for marketing purposes.

The right of access, rectification, opposition, erasure, limitation and portability of personal data can be requested from Laboratório Juliana André by email to the email:

Your requests will be treated with special care so that Laboratório Juliana André can ensure the effectiveness of consumer / user rights. The user may be asked to prove their identity in order to ensure that the sharing of personal data is only done with the holder and, in certain cases (for example, due to legal requirements) the request cannot be immediately satisfied. In any case, Laboratório Juliana André undertakes to inform the user of the measures taken in this regard, within one month from the moment the request is made.

To exercise these rights, to file a claim or claim or to request clarification on the practices of Laboratório Juliana André regarding the processing of personal data, you should contact us via the email, or write to:

Juliana André, Laboratório de Prótese Dentária, Unipessoal Lda, Rua Padre António Vieira, N.º 226, R/C 4440-151 Campo Vlg

Without prejudice to the possibility of complaining to the Juliana André Laboratory, the customer and/or user may file a complaint with the control authority:

Comissão Nacional de Proteção de Dados – CNPD, Rua de São Bento n.º 148, 3.º, 1200-821 Lisboa, Tel. +351213928400 (national landline call),, being able to consult:


The Juliana André Laboratory website may contain hyperlinks to other websites for convenience or information purposes. These Sites may operate independently and may have their own privacy policies and notices that should be read by anyone who visits them. Laboratório Juliana André is not responsible for the content, use or processing of personal data on any other website.


Laboratory Juliana André adopts technical and administrative measures to protect personal data against unlawful destruction or accidental loss, alteration, disclosure or unauthorized access by third parties. Service providers that have access to personal data, for the purpose of providing services on behalf of Laboratório Juliana André, will be contractually obliged to keep such data confidential, to implement security measures for data protection and will not be able to use this data. for any other purpose.


Laboratório Juliana André will keep personal data for the period of time necessary for the purposes for which they are collected, including for the provision of the requested products or services, or for the period of time required by law.

Data processed for marketing purposes or related activities or with a view to defining profiles will be kept until the data subject revokes the consent given.

The personal data provided by customers when purchasing products or contracting services will be kept for a period of 10 years, with regard to billing data, and 5 years, after the date of purchase or contracting of services, when kept based on the need for the Juliana André Laboratory to defend itself against a legal claim based on contractual or extra-contractual liability.


Laboratório Juliana André may transfer and store personal data in countries other than the one where it was initially collected, including countries outside the European Economic Area (EEA), in accordance with applicable law. These countries may not have the same level of protection of personal data as the country where the personal data was collected. If and when Laboratório Juliana André transfers personal data to other countries, it will adopt the protection measures provided for in this Privacy Policy and comply with the applicable legal provisions that ensure adequate protection for data transfers to countries outside the EEA.


This Privacy Policy may be updated regularly and without prior notice to adapt to changes in data processing. In this case, Laboratório Juliana André will post notices on the Site to inform about any substantial change to the Privacy Policy, the Privacy Policy being the date of its most recent update. It is recommended that all customers and users periodically consult this Policy so that you are always aware of updates.


In case of doubt, suggestion or any question about the Privacy Policy, if you want to update the information regarding your options or if you want to exercise your rights of access, rectification, opposition, erasure, limitation and portability of your personal data, you should contact the Juliana André Laboratory by email to, or write to:

Juliana André, Laboratório de Prótese Dentária, Unipessoal Lda, Rua Padre António Vieira, N.º 226, R/C 4440-151 Campo Vlg

IMPORTANT NOTE: in the event of improper access by third parties, the customer and the responsible authority will be alerted to this fact within a maximum period of 72 hours.

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